Close this search box.

Refund and Returns Policy

Eligibility for Returns

  • Time Frame: Customers have up to 7 days from the date of receipt to initiate a return.
  • Condition of Items: Items must be returned in their “new” condition, unused, and in the original packaging.
  • Proof of Purchase: A valid proof of purchase (receipt or order confirmation) is required for all returns.

Items Covered Under 7-Day Return Policy

  • Scope: Most items purchased from are eligible for return within this period, but there are exceptions.
  • Exceptions: Certain products, such as custom-made or personalized items, may not be returnable. Please check the product page for specific return information.

Starting a Return

  • Online Process: To initiate a return, visit your Order History on our website and select the item you wish to return.
  • Return Authorization: After initiating a return, you will receive a return authorization and instructions on how to send the item back to us.