Standard Parcel Shipping
Delivery Timeframe: Orders are typically delivered within one to seven business days. The specific timeframe depends on the proximity of our nearest distribution center to your location and the origin of the ordered items.
Carriers Used: We utilize a variety of trusted carriers to ensure safe and efficient delivery of your order. This includes, but is not limited to, UPS, USPS, DHL, FedEx, and China Post.
Tracking and Notifications: Upon dispatch, you will receive a tracking number and can monitor the progress of your shipment via the carrier’s website.
Packaging: Items are securely packed to prevent damage during transit. In the rare event that your item arrives damaged, please contact our customer service immediately.
Large & Bulky Item Shipping
Special Handling: Some items due to their size or weight require special handling and cannot be shipped via standard parcel services.
Shipping Methods: For these large or bulky items, we offer sea shipping and air shipping options. Each has its own advantages in terms of cost and delivery time, and we can help you choose the best option based on your needs.
Quotation Process: Please contact your sales representative for a detailed shipping quotation. They will provide you with all the necessary information, including estimated shipping costs, delivery timeframes, and any additional handling fees.
Custom Requirements: If there are any specific requirements or considerations for the delivery of large or bulky items (like accessibility concerns, or the need for additional equipment), please inform your sales rep in advance.
Insurance: Shipping insurance is highly recommended for high-value items. This can be arranged through your sales rep at the time of obtaining your shipping quote.
General Terms
Shipping Regions: We ship to a wide range of locations. However, there are some areas where we are unable to deliver. Please check our website or contact us to confirm if we can ship to your location.
Changes and Cancellations: If you need to change or cancel your order, please contact us as soon as possible. Changes or cancellations may not be possible once the order has been dispatched.
Customer Service Support: For any queries or assistance with your shipping needs, our customer service team is available to help. You can reach them through support@posterl.com.
